Wednesday, May 6, 2020
Tourism System for Growth and Development- myassignmenthelp.com
Question: Discuss about theTourism System for Growth and Development. Answer: The human beings since the ancient times like to travel and go on holidays, whether to pass their leisure time or to explore new areas (Ziegler, Dearden and Rollins 2012). It is a reflection of that the tourism industry although one of the recent ones has become one of the most important ones of the world (Ziegler, Dearden and Rollins 2012). Therefore, it is seen that this particular industry forms the economic backbone of the majority of the nations and as a matter of fact many nations use this particular industry to bring about the overall growth and development of their business process (Ashworth and Goodall 2013). Atilgan, E., Akinci, S. and Aksoy, S., 2003. Mapping service quality in the tourism industry.Managing Service Quality: An International Journal,13(5), pp.412-422. The authors Atilgan, Akinci and Aksoy in the article Mapping service quality in the tourism industry which was published in the journal Managing Service Quality: An International Journal in 2003 discuss about the importance of the concept of service in the tourism industry and the way it has impacted the business of the business organizations related to the tourism industry (Atilgan, Akinci and Aksoy 2003). The authors of this particular article are of the opinion that the level of the quality of the services which is being provided to the customers matter a lot and decides whether a particular customer is going to come back to take the same service or not (Atilgan, Akinci and Aksoy 2003). It is significant to note that the way the customers are being treated goes a long way to influence the buying patterns of the customers. (Atilgan, Akinci and Aksoy 2003) Therefore, the city of Queens town in the nation of New Zealand is one of the favorite tourist destinations of the people and th erefore the business organizations related to the tourism industry can utilize the concept of service quality to not only improve the quality of the services provided by them but also to contribute in a positive manner towards the growth of the concerned industry. The writing style of the authors is a very simple one and thus it is very easy for the readers to grasp the idea which they are trying to convey. The only weak point of the article is the fact that the article dwells only on the concept of service quality and does not take into consideration the other factors which affect the choices of the customers or as a matter of fact the tourism industry itself. zgener, ?. and ?raz, R., 2006. Customer relationship management in smallmedium enterprises: The case of Turkish tourism industry. Tourism Management, 27(6), pp.1356-1363. The authors zgener and ?raz in the article Customer relationship management in smallmedium enterprises: The case of Turkish tourism industry which was published in the journal Tourism Management in 2006 discuss about the importance of the concept of customer relationship management in the particular context of the tourism industry and the way it has impacted the industry (zgener and ?raz 2006). It is significant to note that the concept of customer relationship management has emerged as one of the most important ones in the recent times and many companies use this particular concept to cater to the needs as well as the requirements of the customers in the most effective manner (zgener and ?raz 2006). Therefore, the customers often advantage of this particular concept and opt for the services of the company which provides the best kind of customer relationship management services to the customers (zgener and ?raz 2006). It is true that the tourism industry of the city of Queens Town i s a very advanced one yet the business organizations related to this particular industry can utilize this particular concept for their growth as well as development (zgener and ?raz 2006). The authors give a very detailed idea about the concepts of customer relationship management and its related aspects and this can be seen as the primary strength of the article. However, the article focuses only on the domestic tourism of the nation of Turkey and does not take into consideration the other factors which affect the tourism industry. Chi, C.G.Q. and Qu, H., 2008. Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach.Tourism management,29(4), pp.624-636. The authors Chi and Qu in the article Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach which was published in the journal Tourism management in the year 2008 discuss about the concepts of destination image, tourist satisfaction and destination loyalty in the particular context of tourism industry (Chi and Qu 2008). Furthermore, the authors are of the opinion that the concepts of destination image, tourist satisfaction and destination loyalty play a significant role in the choices which the various tourists make about the destination choices which they make and the factors which enhance the level of the satisfaction as well as the loyalty of the customers related to the tourism industry (Chi and Qu 2008). It is significant to note that these are important concepts which the city of Queens Town in the nation of New Zealand can also utilize to bring about the overall growth as well as the development of the ir business process (Chi and Qu 2008). The primary strength of the article can be said to be its clear, concise, coherent style of writing which is likely to help the readers to understand the concepts articulated in the article in a much better manner. The weakness of this particular article can be said to be fact that the considers only the concept of customer satisfaction as the primary factor which enhances the loyalty of the customers however there are other factors as well which enhances the loyalty of the customers. Pascoe, M. (2018).Tourism is seriously good business for Australia. [online] The Sydney Morning Herald. Available at: https://www.smh.com.au/business/the-economy/tourism-is-seriously-good-business-for-australia-20160204-gml8iz.html [Accessed 29 Apr. 2018]. The article Tourism is seriously good business for Australia (2018) by the author Pascoe published in the The Sydney Morning Herald discusses about the positive impacts of the tourism industry in the context of the Australian nation (Pascoe 2018). The author in this particular article dwells on the economic stability which the tourism industry has provided to the nation of Australia (Pascoe 2018). It is significant to note that the tourism industry forms the backbone of the economy of the nation of Australia and has also contributed in a significant manner towards the overall growth as well as the development of the nation (Pascoe 2018). Therefore, the city of Queens Town can also utilize the same concepts to bring about the overall growth as well as the development of their tourism industry. (Pascoe 2018) The author takes the help of the recently available data to prove the arguments made by him and this is one of the primary strengths of the article. The weakness of the article can be said to be the fact that the article dwells only on the economic platform and does not take into account the other benefits provided by the industry. Chan Naylor Property Business Tax Accountants. 2018. Vivid Sydney 2017: Positive Effects of Tourism On Real Estate | Chan and Naylor News. [online] Available at: https://www.chan-naylor.com.au/vivid-sydney-2017-positive-effects-tourism-real-estate/ [Accessed 29 Apr. 2018]. The article Vivid Sydney 2017: Positive Effects of Tourism On Real Estate published in Chan and Naylor News in 2018 discusses about the various positive effects of the tourism industry and more specifically their effect on the real estate business (Chan and Naylor News 2018). It is significant to note that the tourism industry as well as the real estate industry are closely related and the growth of one is likely to lead towards the overall growth as well as the development of the other one (Chan and Naylor News 2018). Therefore, the city of Queens Town can utilize the tourism industry of the city to further enhance the growth as well as the development of their real estate business (Chan and Naylor News 2018). It is significantly to note that this article is one of the very few one which tries to highlight the correlation between the tourism industry and the real estate business (Chan and Naylor News 2018). The weakness of the article can be said to be fact that the sole focus of th e article is on analyzing the relationship between the real estate industry and the tourism industry and does not take into consideration the other factors which affect these two industries. Morton, A. 2018.Tourism is the Australian industry least prepared for climate change, report says. [online] the Guardian. Available at: https://www.theguardian.com/environment/2018/feb/08/climate-change-tourism-is-australias-least-prepared-industry-report-says [Accessed 29 Apr. 2018]. The article Tourism is the Australian industry least prepared for climate change, report says by the author Morton and published in the Guardian newspaper in the year 2018 discusses about the negative impact of the tourism industry on the environment (Morton 2018). The author also tries to discuss about the way the climate change which is experiencing at the present moment is likely to affect the tourism industry of the nation of Australia (Morton 2018). It is significant to note that the nation New Zealand is in the same geographical location as the nation of Australia and thus the issues which the tourism industry of Australia is likely to face will affect the tourism industry of the nation of New Zealand (Morton 2018). The strength of this particular article by the author Morton is the fact that the article is one of the very few ones which talks about the impact of environment on the tourism industry. The weakness of the article is the fact that the article focuses solely on the negative impacts of the climate change on the tourism industry and does not take into consideration the positive aspects of the same thing. To conclude, the tourism industry has emerged as one of the most important industries of the world in the recent times. This is generally seen as a reflection of the desire of the people to visit new places and also to explore unchartered territories. It is significant to note that there are both positive aspects as well as negative aspects of the tourism industry. However, both sides of the tourism industry is taken into consideration it will be seen that the positive aspects of the tourism industry far outweigh the negative aspects of the same process. Therefore, in the present times it is generally seen that in the various nations of the world like Australia, New Zealand and others the tourism industry not only forms the backbone of their economic framework but is an indispensible part of their economic framework. It is significant to note that the tourism industry of the nation of New Zealand can utilize the framework of the tourism industry of the nation of Australia to bring ab out the growth as well as the development of the tourism industry of their nation and more specifically of the Queens Town city. References Ashworth, G. and Goodall, B., 2013.Marketing in the Tourism Industry (RLE Tourism): The promotion of destination regions. Routledge. Atilgan, E., Akinci, S. and Aksoy, S., 2003. Mapping service quality in the tourism industry.Managing Service Quality: An International Journal,13(5), pp.412-422. Buckley, R., 2012. Sustainable tourism: Research and reality.Annals of Tourism Research,39(2), pp.528-546. Cabiddu, F., Lui, T.W. and Piccoli, G., 2013. Managing value co-creation in the tourism industry.Annals of Tourism Research,42, pp.86-107. Chan Naylor Property Business Tax Accountants. 2018.Vivid Sydney 2017: Positive Effects of Tourism On Real Estate | Chan and Naylor News. [online] Available at: https://www.chan-naylor.com.au/vivid-sydney-2017-positive-effects-tourism-real-estate/ [Accessed 29 Apr. 2018]. Chi, C.G.Q. and Qu, H., 2008. Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach.Tourism management,29(4), pp.624-636. Cook, R.A., Hsu, C.H. and Marqua, J.J., 2014.Tourism: the business of hospitality and travel. Boston, MA: Pearson. Cooper, C., 2013.Essentials of tourism. Pearson Higher Ed. Deery, M., Jago, L. and Fredline, L., 2012. Rethinking social impacts of tourism research: A new research agenda.Tourism Management,33(1), pp.64-73. Ghimire, K.B. ed., 2013.The native tourist: Mass tourism within developing countries. Routledge. Han, H. and Hyun, S.S., 2015. Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness.Tourism Management,46, pp.20-29. Morrison, C. and Pickering, C.M., 2013. Perceptions of climate change impacts, adaptation and limits to adaption in the Australian Alps: the ski-tourism industry and key stakeholders.Journal of Sustainable Tourism,21(2), pp.173-191. Morton, A. 2018.Tourism is the Australian industry least prepared for climate change, report says. [online] the Guardian. Available at: https://www.theguardian.com/environment/2018/feb/08/climate-change-tourism-is-australias-least-prepared-industry-report-says [Accessed 29 Apr. 2018]. Newsome, D., Moore, S.A. and Dowling, R.K., 2012.Natural area tourism: Ecology, impacts and management(Vol. 58). Channel view publications. zgener, ?. and ?raz, R., 2006. Customer relationship management in smallmedium enterprises: The case of Turkish tourism industry.Tourism Management,27(6), pp.1356-1363. Page, S.J. and Hall, C.M., 2014.The geography of tourism and recreation: Environment, place and space. Routledge. Pascoe, M. 2018.Tourism is seriously good business for Australia. [online] The Sydney Morning Herald. Available at: https://www.smh.com.au/business/the-economy/tourism-is-seriously-good-business-for-australia-20160204-gml8iz.html [Accessed 29 Apr. 2018]. Tang, Z., 2015. An integrated approach to evaluating the coupling coordination between tourism and the environment.Tourism Management,46, pp.11-19. Zaei, M.E. and Zaei, M.E., 2013. The impacts of tourism industry on host community.European journal of tourism hospitality and research,1(2), pp.12-21. Ziegler, J., Dearden, P. and Rollins, R., 2012. But are tourists satisfied? Importance-performance analysis of the whale shark tourism industry on Isla Holbox, Mexico.Tourism Management,33(3), pp.692-701.
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